Frequently Asked Questions
Everything you need to know about our automated migration assessment system
This is a fully automated system. All questions must be answered through this FAQ page.
Automated System Overview
How does the automated system work?
You fill out forms, make payment, and receive PDF reports via email. Processing is fully automated—no human interaction.
What exactly do I receive?
- Phase 1 (€39): 5–7 page automated eligibility assessment
- Phase 2 (€95): 15–20 page comprehensive automated analysis
- Reports are system-generated based on your input data
- No human review or personalization
What is NOT provided?
- No customer support
- No phone/email assistance
- No legal advice
- No visa guarantees
- No refunds
- No report modifications
- No follow-ups
- No human consultation
Payment & Refunds
Are refunds available?
NO REFUNDS POLICY
All payments are final and non-refundable.
Is payment secure?
Yes. Payments are processed via Stripe with SSL encryption. We do not store card details.
What if my payment fails?
The system won’t process your assessment. Try a different method or contact your bank.
Phase 1 vs Phase 2
Phase 1 — €39
- 5–7 page PDF
- Eligibility check
- Country recommendations
- Risk assessment
- 48-hour delivery
- Access code for Phase 2
Phase 2 — €95
- 15–20 page PDF
- Detailed migration strategy
- Document preparation guide
- Timeline & action plan
- 5–7 business days
- Requires Phase 1 code
Do I need Phase 1 to access Phase 2?
Yes. Phase 2 requires the access code from Phase 1.
What documents do I upload for Phase 2?
Required:
- Passport copy (first page)
- Education certificates
Optional:
- Work experience documents
- Language certificates
Delivery & Technical
When will I receive my PDF?
- Phase 1: within 48 hours
- Phase 2: within 5–7 business days
- Reports are emailed automatically (check spam)
What if I don’t receive it?
- Check spam folder
- Verify email
- Wait the full timeframe
Technical problems?
Refresh, clear cache, or try another browser. No technical support is provided.
Can I modify submitted info?
No. Data is processed as submitted after payment.
Legal & Guarantees
Do you guarantee visa approval?
NO VISA GUARANTEES
We provide automated reports only. Decisions are made by authorities.
Do you provide legal advice?
No. Reports are informational; not legal advice.
Where are the terms?
See our Terms of Service and Privacy Policy.