Privacy Policy | MyNewEurope Asia

Privacy Policy

Your privacy in our fully automated migration assessment system.

Fully Automated GDPR Compliant No Customer Support

Automated Service Notice

Important: MyNewEurope Asia operates as a fully automated digital service. We do not provide customer support, manual assistance, or process refund requests. All communications are handled through automated systems.

1. Information We Collect

Personal Information

  • Full name and contact details
  • Passport information and nationality
  • Education and work experience
  • Language test scores and certificates
  • Financial information for assessment

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Payment processing metadata
  • Website usage analytics

2. How We Use Your Information

Assessment Processing

  • Automated eligibility evaluation
  • Country-specific requirements analysis
  • Score/fit calculations (where applicable)
  • PDF report generation and delivery

Service Operations

  • Payment processing and validation
  • Automated email notifications
  • Security, fraud prevention, and auditing
  • Usage analytics to improve automation

3. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) for all users, regardless of location. Your rights include access, rectification, erasure, portability, objection, and restriction of processing.

Access
Request copies of your data
Rectification
Correct inaccurate data
Erasure
Request deletion
Portability
Structured export
Objection
Object to processing
Restriction
Limit processing

Automated Requests: All GDPR requests must be submitted through our automated process. We do not provide manual customer service for data protection requests.

4. Data Security & Retention

SSL Encryption

All data in transit

Secure Storage

Encrypted databases

Access Control

Limited system access

Data Retention

Assessment data Retained for 7 years
Payment information Processed by providers; not stored
Analytics data Anonymized after 24 months
Communication logs Auto-delete after 12 months

5. Third-Party Services

Payment Processing

We use PCI-DSS compliant providers:

  • End-to-end encrypted transactions
  • No card data stored on our servers
  • Fraud prevention and auditing

Analytics

Used to improve our automated service:

  • Anonymous usage statistics
  • No personal data shared
  • Opt-out available via browser settings

6. Automated Communications

Email

  • Order confirmations
  • PDF delivery notifications
  • System updates only
  • No marketing emails

Processing

  • No human review of submissions
  • Instant automated processing
  • System-generated responses
  • No customer service interactions

7. Contact & Updates

Automated Service Only

We do not provide human customer support. Privacy requests must be submitted via our automated process. For legal/privacy inquiries only: legal@myneuropeasia.com

Review our Terms of Service.
Check this page regularly for updates.

Last updated: January 2025

Ready for Automated Assessment?

Start your journey with our fully automated system.

Fully Automated GDPR Compliant No Customer Support